Customer Satisfaction Results 2019


News - 04 December 2019

At ABN AMRO Asset Based Finance we maximise value for our clients through a solid partnership approach, based upon robust industry knowledge and asset based experience. Understanding our clients┬┤ visions and needs is essential to provide an excellent service.

The value we bring by providing a client-focused approach is reflected by the good results obtained in our latest Customer Satisfaction Survey. More than 500 clients across our Lease and Commercial Finance business lines participated in the study, in which they had the opportunity to provide feedback on their experience on a number of areas, including relationship management, the client portal and quality of the funding solutions provided.

The participants were clients from all operating locations across Europe: France, Germany, United Kingdom and The Netherlands. The results obtained were very similar, with high scores across all countries. In addition, for each response received a donation was made to support a local non-profit organisation in each country.

A deeper insight into the Customer Satisfaction Survey results can be found in the following infographic:

About ABN AMRO Asset Based Finance
ABN AMRO Commercial Finance and ABN AMRO Lease are trading names of ABN AMRO Asset Based Finance N.V. Together they are leading provider of cross border Asset Based Lending and Leasing finance solutions, operating in the UK, Netherlands, France and Germany. They offer a range of business funding solutions and specialize in refinancing or recapitalization, acquisition finance, asset based finance and financing growth.